TET LIMITED WARRANTY

 

If you have any questions, please contact us by email at tetlifeofficial@gmail.com. We will respond within 24 hours.

WHAT THIS WARRANTY COVERS

TET warrants this product  to be free from defects in material and workmanship for a period of two years from the date of purchase. During the Warranty Period, TET will, at its option, repair or replace any defective product. Replacement parts and products shall be new or in good condition and warranted for the remainder of the original warranty period. The battery is covered by this warranty; however, normal capacity loss over time (gradual reduction in battery capacity) is not a defect and is not covered.

LIMITATION OF LIABILITY

TET's liability is limited to repair or replacement. To the maximum extent permitted by law, TET shall not be liable for any special, indirect, consequential or punitive damages, including lost profits, property damage or personal injury. This warranty is in lieu of all other warranties, stated or unstated. If applicable law provides for a warranty that cannot be excluded or modified, this warranty applies to the maximum extent permitted by law.

WHO IS COVERED

This warranty is provided only to the original purchaser of the Product from TET or an authorized dealer and is not transferable.

HOW TO MAKE A CLAIM

To make a warranty claim, the purchaser must (1) request and obtain a Return Material Authorization (RMA) number by email; and (2) mail the Product and receipt to the designated address. Do not return the Product without authorization.

SHIPPING COSTS

The original purchaser is responsible for all packaging and shipping costs.

WHAT VOIDS THIS WARRANTY

This warranty is void in the event of: (1) misuse, improper handling, or operation under extreme conditions; (2) improper installation or maintenance; (3) unauthorized modifications; (4) disassembly or repair by anyone other than TET; or (5) defects reported after the warranty period.

WHAT THIS WARRANTY DOES NOT COVER

This warranty does not cover: (1) normal wear and tear; (2) cosmetic damage that does not affect functionality; or (3) missing or damaged serial number.

HASSLE-FREE WARRANTY CONDITIONS

These conditions apply only to Products within the Warranty Period. If the time since the purchase date exceeds the Warranty Period or if any of the above conditions apply, the warranty will be void. Please return the Product with the appropriate documentation.

With Receipt: 2 Year Free, warranty period starts from the purchase date.

Without Receipt: 2 Year Free, warranty period starts from the date corresponding to the serial number .